PRIVACY POLICY

Privacy Policy

 This Privacy Policy describes our procedures and policies on the collection, use, and disclosure of your data. It seeks to keep you informed on the details of the use, processing, and sharing of your personal information. The Policy informs you about your privacy rights and how the law protects them. This Policy contains the option open to you with respect to your data collected. The data collected help us fulfill our duty in monitoring and protecting the safety of our services to ensure the safety and quality of all our Users.

By using, accessing, submitting, and requesting information on our Platform, you are deemed to have agreed to and understood the terms of this Privacy Policy. You are hereby treated as having given your full consent for the processing of information as regards the provisions of this Policy. It should be noted that ‘we’, ‘us’, ‘our’ or ‘the company’ refers to 9jacodekids Academy, and ‘you’, your’ refers to the User (Parents and Guardians) of our services.

We are committed to taking logical steps to protect your sensitive personal information and data by complying with all contractual and regulatory obligations in respect of data privacy. Kindly, be informed that this Privacy Policy may be changed or modified periodically, as determined by the laws and other contingency factors. We, therefore, encourage you to read through the updated versions thoroughly before submitting any information.

How Data is Generated

We obtain data through the following:

  1. Data you submit when creating an account

    1. User Profile: The information obtained include but not limited to, your full name, age, date of birth, gender, email address, residential address, phone number, username, password, professional related information, financial information such as debit card number, bank account and so on, that you provide during registration.

    2. Demographic Data: Demographic information such as gender, age, professional/employment status are also collected through survey responses. This helps us ascertain the quality of our services, the rate at which our services are used; such as larger subscription areas and also helps us improve our service.

  2. Data gathered during the use of our Platform

    1. Application Usage Information: These types of information include, but are not limited to, date and time of usage, data involving the Platform features, viewed pages, services and site of third parties visited, browser used, and other service activity. Cookies, tags, pixels and other similar tracking technologies may be used to create unique identities for you.

    2. Generated Content: Data is also collected when you, interact with our services, Platform features, and customer representatives. Information is also collected through research, ratings, and survey responses. Note that all survey responses are given voluntarily and data collected will be utilized for reporting and research purposes, which will help better our services to Users. This is best achieved by learning more about your needs as well as the quality of our services and programs. An anonymous User’s data may also be shared for research and analysis purposes. Records of our communication with you are also documented.

    3. Device Data: The data about mobile devices used to access our services are important to us. Therefore, we may obtain information that directly deals with the hardware models of the specific device, installed software, versions of the devices, advertising identifiers, IP address, and other data need to identify the device.

It should be noted that we may collect additional data through:

    • Data available to the public;

    • User assessments, such as complaints, ratings, or compliments;

    •  Data received through marketing sources;

    • Data from Users received from our affiliates, and business partners, through which the User accesses our services on the Application. Such as payment providers, other websites and apps that use our API or whose API we use;

    • Data provided by Users in connection with any legal claim, dispute, rights or proceedings and;

    • Third party data. We encourage referrals, but where an individual is referred by a User to us, the User is obligated to furnish us with the information of the referred individual and the referred individual understands and agrees that we are permitted to receive and process the data given. This applies to the User’s account when used by a third party.

We may combine the data in our possession with data from other sources.

How Personal Data is Used

We use personal data to provide specific information on our services and prospective programs for your benefit and also for specific programs you have enrolled for. Personal data is also used to manage, provide and arrange sessions for you as well as get payment for services rendered. It is also used to manage data regarding your attendance at events and outreaches which are organized periodically.

We may use personal data for administrative purposes, including but not limited to, measuring interest in particular; sending communications regarding our services and/or programs, verifying identity, performing internal quality control, changes, modifications and/or enforcement to our policies, terms and conditions and preventing potential illegal or prohibited activities.

Other general use of personal data includes, managing your information, providing access to certain areas and features on the Platform, permitting your participation and registration for events and webinars and responding to requests, questions and comments.

Personal data is also used for the following purposes:

      1. We may use and share your impersonal data within the Company and/or with third parties for research, public health, analytics and other legally permissible purposes;

      2. To create unique and distinct identities for you through pixels, cookies, web beacons and other identity technologies;

      3. We reserve the right to deactivate or restrict you, once you have been identified and observed with fraudulent or other similar activities that are likely to stain or negatively affect our Company;

      4. We may engage the services of other websites to advertise our services across the internet. These websites may use cookies, web beacons, pixels or other technology to identify and track visitors to our services and Platform.

      5. We may include third-party links that are out of our control. It is strongly advised that you review the Privacy Policies of such third parties’ websites and Applications that they are directed to before commencing or continuing to use their services. You hereby agree to exonerate 9jacodekids Academy from any liability arising out of the use and/or practices of third-party websites and Applications.

      6. We may share and use your personal information for the purpose of complying with regulatory laws for the legitimate interest of the Company and responding to legal investigations and/or court orders.

      7. In addition, we may use your personal data for other purposes disclosed to them with their consent

It should be noted that, in protecting your personal data, we do not exchange personal information with third parties for their direct mail advertising, except in circumstances where you have given prior consent.

Sharing of Data and Full Disclosure

You are hereby informed that we may share their personally identifiable information with our affiliates, contractors, agents or trusted business partners so as to further enhance the quality of our services. We may share your personally identifiable data with third parties as required by law, to defend and protect the rights of the Company, its Platform and its Users under circumstances we believe are reasonably necessary to protect the safety of the public or Users of our services.

We may share your data for legal reasons or in connection with any legal proceedings. We will share personal data with third parties only in ways that are described in this Policy. Kindly note that we do not sell your personal information to third parties. We may also collect information from other sources and combine it with information we collect about you under this Privacy Notice.

In addition, we may share personal data for communication and marketing purposes, provided that your prior consent has been obtained. Personal data may be viewed by the general public when interacting with us by dropping information, complaints or reviews on our Platform or social media handles.

Security of Data

We will strive to ensure the security and safety of your personal data so as to avoid breaches on the Platform. Nevertheless, it should be noted that there is no mode and method of transmission or electronic storage over the internet that is absolutely secure. We cannot guarantee absolute security; therefore, you are responsible for keeping your account details and password confidential. We will not ask you for their passwords, except when logging in to our Platform.

We will report unlawful data breaches of our Platform database or the database(s) of any of our Data Processors to all relevant authorities as soon as practicable, once it comes to our knowledge that your personal identifiable data stored in our database has been stolen and/or breached.

Data Retention

We may store and retain all of the data you provide on our Platform as long as it is necessary to resolve disputes, comply with our legal obligation and enforce our legal policies and agreements. Data will be retained for the purpose of internal analysis. As a norm, data is retained for a short period but for exceptional situations where we are legally obligated to retain the data for a long period of time, data is used to improve functionality of our services and/or strengthen the security.

Alterations, Modifications and Updates

9jacodekids Academy may at its sole discretion from time to time, change or modify this Privacy Policy to accommodate regulatory requirements, industry practices, new technologies, or other modifications it deems relevant and necessary. Any change or modification will be effective when the revised Policy is uploaded on our Platform.

Notice of the altered, modified, and/or updated Policy shall remain on our Platform for a period of 7 days from the publication date, after which it shall be taken down. By the continued use of our Platform and services, you understand and agree to be bound by the terms of the new policy. You would be given ample time to read through the altered, modified, and/or updated Policy and contact us with queries or questions regarding the revised Privacy Policy.

Data Protection Rights of Users

We understand that privacy is important in this digital world and we acknowledge your rights regarding their data. Therefore, you have the right to the following:

      1. The right to withdraw consent for the processing of their personal data;

      2. Right to object to the processing of their data;

      3. Right to delete and erase their data; and

      4. Right to transfer their personal data at their request.

Contact Us

All concerns, questions and complaints arising from this Privacy Policy should be forwarded to our customer representative at:
Email address: sales@www.www.www.9jacodekids.com
Phone Number: (+234) 08105082289.